At RR95, your privacy is not merely a responsibility — it is our core commitment. This document explains in detail how we collect, use, store, and protect your personal information as a member of Malaysia's trusted online casino platform.
We invest in the latest security technology to ensure that every piece of information you share with us remains protected at all times.
All data transmitted between your device and rr95 servers is protected by 256-bit SSL encryption — the same industry standard used by leading banking institutions worldwide. No one can intercept or read your data while in transit.
Your personal data is stored on dedicated servers with multi-layered access controls. Only authorised personnel may access member information, and every access is logged for regular internal security audit purposes.
Rr95 has never and will never sell, rent or share your personal information with any third party for marketing purposes without your explicit consent. Your data belongs to you — it is not our business commodity.
All data handling practices at rr95 comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We take our legal obligations to protect member privacy seriously and continuously update our practices in line with the latest legislation.
You have the full right to access, correct, or delete your personal data at any time. Contact our support team and your request will be processed within 7 business days at no charge and without unnecessary questions.
You may opt in or out of marketing communications from RR95 at any time through your account settings. We respect your preferences and ensure they are applied promptly in our system.
Welcome to the rr95 Privacy Policy. This document forms part of your agreement with our platform and outlines in detail the personal data protection practices we uphold. rr95 is an online casino and sports betting platform operating exclusively for the Malaysian market, and we understand how important privacy is to each of our members.
As a platform operating in Malaysia, rr95 is bound by the Personal Data Protection Act 2010 (PDPA) and all related regulations. We take this responsibility seriously and have put in place robust technical infrastructure and internal procedures to ensure your personal data is always handled with full integrity and confidentiality.
By registering, accessing, or using the RR95 platform in any capacity, you automatically agree to all terms stated in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform and contact the support team who will assist you in deleting your account and data.
Effective Date: This Privacy Policy is effective from 1 January 2026 and supersedes all previous versions. We encourage you to review this page periodically to ensure you are always aware of the latest privacy terms.
Rr95 only collects information that is strictly necessary to provide quality, secure services in compliance with legal requirements. The following are the categories of information we collect and the purposes for which they are collected:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, MyKad number, date of birth, gender | Identity verification (KYC) & legal compliance |
| Contact Information | Email address, phone number, residential address | Account communication & 2FA verification |
| Financial Information | Bank account details, deposit/withdrawal transaction records | Payment processing & fraud prevention |
| Usage Data | Game records, betting history, session duration | Platform improvement & responsible gaming |
| Technical Data | IP address, device type, web browser, operating system | Account security & fraud detection |
| Cookie Data | Session cookies, preference cookies, analytics cookies | Enhanced user experience & platform analytics |
We do not collect sensitive information such as medical records, religious beliefs, political affiliations, or biometric data unless specifically required by applicable law for advanced identity verification purposes.
All KYC documents you upload — including copies of your MyKad and bank statements — are stored in an encrypted storage system with strictly limited access. These documents are used solely for identity verification and legal compliance purposes.
Rr95 uses collected information based on the principles of legitimate and limited purpose. We do not use your data for purposes not stated in this policy without first obtaining your consent. The following are the primary uses of your data:
Every data processing activity we carry out has a solid legal basis — whether grounded in contract performance, legal compliance, rr95's legitimate interests that do not prejudice your rights, or your own explicit consent.
Rr95 does not sell, rent or share your personal information with third parties for their own marketing purposes. However, there are limited situations where we may need to share certain information with external parties, namely:
All third parties with access to your data are required to sign comprehensive data processing agreements and adhere to security standards equally as stringent as rr95's internal standards.
Rr95 retains your personal data only for as long as it is needed for the purposes stated in this policy or as required by applicable law. Generally, active account records are retained throughout your membership, while terminated account records are kept for a minimum of five years for legal compliance and audit purposes.
The technical security measures we implement to protect your data include:
While we take all reasonable precautions, no security system is entirely perfect. In the event of any data breach affecting your information, we are committed to notifying you and the relevant authorities within 72 hours of the breach being detected, in line with industry best practices.
Rr95 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your web browser when you visit our website. They help us remember your preferences and ensure the platform functions correctly.
Types of cookies we use:
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality and user experience of the RR95 platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and RR95's privacy policy, you have the following rights regarding your personal information:
Request a copy of all personal data we hold about you in a readily readable format.
Request correction of inaccurate or incomplete personal information in your account.
Request the deletion of your personal data subject to applicable legal retention obligations.
Object to the processing of your data for direct marketing or specific purposes at any time.
Request your data in a structured, machine-readable format for transfer to another platform.
Request a restriction on the processing of your data in certain circumstances while awaiting the outcome of a complaint.
To submit any request relating to your rights above, please contact the rr95 customer support team via live chat, available 24/7. We will process your request within 7 business days and provide written feedback on the action taken.
The rr95 platform is exclusively for individuals aged 18 and above. We do not knowingly collect, store or process personal information from anyone under the age of 18 under any circumstances.
If we discover that personal data of an underage child has been collected without our knowledge — whether through age misrepresentation during registration or other means — we will take immediate action to delete all such information and terminate the account in question without notice.
If you are a parent or guardian who believes your underage child has registered an account on RR95, please contact us immediately via live chat. We will act swiftly to delete the account and all associated data.
The rr95 platform may contain links to websites or services operated by third parties in certain contexts. This Privacy Policy applies solely to the rr95 platform and does not cover any third-party websites or services.
Rr95 has no control over the content, privacy policies or data protection practices of third-party websites. We strongly recommend that you read and understand the privacy policy of every website you visit before providing any personal information. rr95 is not responsible for any loss or damage arising from your use of such third-party websites.
Rr95 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements or service improvements. Any significant changes will be communicated to members via in-platform notifications or email at least 7 days before the amendment takes effect.
The "Updated" date at the top of this page will always reflect the date of the most recent amendment. Your continued use of the rr95 platform after any amendment is published will be considered your acceptance of the updated privacy terms. It is your responsibility to review this page periodically.
To ensure you always receive notifications about important changes to our Privacy Policy, make sure the email address registered to your account is active and up to date.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the RR95 privacy and customer support team is ready to assist you.
The fastest way to reach us is via live chat, available 24 hours a day, 7 days a week directly on the RR95 platform. You can also reach us by email at our support address:
Privacy & Support Email:
We are committed to responding to all privacy-related enquiries within 2 business days and resolving formal complaints within 14 business days. If you are unsatisfied with how we have handled your complaint, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP), the PDPA regulatory body in Malaysia.
Now that you understand how RR95 protects your privacy, register today and enjoy over 1,000 of the best casino games in a fully safe, fair, and trusted environment.